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Seminars and Workshops

In cooperation with Crow Development Corporation, we provide a variety of seminars and workshops. Below are descriptions of the various programs. Please direct inquiries to Crow Development Corporation:

E-mail: info@crowdevelopment.com
Web: www.crowdevelopment.com
Phone: 503-244-8486
Fax: 503-977-7894
PO Box 80746
Portland, OR 97280-1746

Project Management Overview (½-day Seminar)
Hands-On Project Planning (1-day Workshop)
Project Management in the Workplace (2 ½-day Workshop)
Project Management in the Workplace (2-day Workshop)
Other Training Programs
 

Project Management Overview
½-day Seminar

This program is designed to provide an overview of the basic concepts and tools of project management. It can be adapted to either an audience of managers responsible for supervising project leaders or to an audience of project leaders and project participants.

Introduction
  • Definition of projects.
  • Why projects are undertaken.
  • The characteristics of projects.
  • The “Triple Constraint” of time, resources, and output.
  • Characteristics of effective project leaders.
  • Key players in the world of projects: project team, customers, sponsors, stakeholders.
Project Pre-Work
  • Researching the need for the project: Why this project? Why now?
  • Defining Needs and Wants.
  • Define the problem.
  • Determine Needs (required) and Wants (desirable) and prioritize Wants.
  • Determine the desired outcome of the project based on Needs and Wants.
  • Develop options and alternative approaches.
  • Compare options to Needs and Wants.
  • Assess overall risks.
  • Select an option.
  • Developing the project goal.
  • Determining commitment and support needed for the project.
  • Determining the skills needed for the project.
  • Assembling the project team.
Project Planning
  • Framing the project.
  • Planning major tasks.
  • Detailing tasks.
  • Connecting people to tasks.
  • Scheduling the project.
  • Identifying the Critical Path.
  • Transfer planning.
  • Contingency planning.
Project Implementation
  • Project kickoff.
  • The cycle of project management; Monitor, measure, problem-solve, report.
  • Status reporting and management reviews.
  • Project team meetings, tools and techniques.
  • Change control.
  • Problem-solving process and tools.
Project Closure
  • Documentation and training.
  • Timing the transfer and implementation of project output.
  • On-going support.
  • Completing the transfer.
  • Project close-out.
  • Post-project evaluation.
  • Closing ceremonies.

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Hands-On Project Planning
1-day Workshop

This program provides hands-on practice with tools and techniques for project planning. Participants are grouped into teams and use projects from their work for the in-class exercises.

Introduction
  • Definition of projects.
  • Why projects are undertaken.
  • The characteristics of projects.
  • The “Triple Constraint” of time, resources, and output.
    • Exercise: Defining the constraints for each project as they are known at this time.
  • Characteristics of effective project leaders.
  • Key players in the world of projects: project team, customers, sponsors, stakeholders.
Project Pre-Work
  • Researching the need for the project: Why this project? Why now?
  • Defining Needs and Wants.
    • Exercise: A seven-step needs-analysis process applied to each project. Steps include:
      • Define the problem.
      • Determine Needs (required) and Wants (desirable) and prioritize Wants.
      • Determine the desired outcome of the project based on Needs and Wants.
      • Develop options and alternative approaches.
      • Compare options to Needs and Wants.
      • Assess overall risks.
      • Select an option.
  • Developing the project goal.
    • Exercise: Developing a goal statement for each project.
  • Determining commitment and support needed for the project.
    • Exercise: Developing a list of stakeholders and evaluating their commitment to the successful completion of the project.
  • Determining the skills needed for the project.
    • Exercise: Completing a Skills and Influence Matrix for each project, linking needed skills with individuals who are current or potential team members.
  • Assembling the project team.
    • Exercise: Developing strategies for obtaining the services of needed team members.
Project Planning
  • Introduction to project planning and the Post-It® Planning Process.
  • Framing the project.
    • Exercise: Defining project phases.
  • Planning major tasks.
    • Exercise: Developing high-level project tasks and key decision points.
  • Testing for validity.
    • Exercise: Review the plan and adjust at the highest levels.
  • Detailing tasks.
    • Exercise: Adding detail and sub-tasks to high-level tasks; adding additional high-level tasks; reviewing the plan and adjusting the task sequence.
  • Connecting people to tasks.
    • Exercise: Identifying four levels of connection between team members and tasks: Responsible, Involved, Advised, Consulted.
  • Scheduling the project.
    • Exercise: Developing estimates of Task Time and Duration for each task and sub-task.
  • Identifying the Critical Path.
    • Exercise: Determining the Critical Path through the project (both critical tasks and schedule).
  • Additional planning tools.
  • Transfer planning.
    • Exercise: Develop first draft of the plan to deliver the final output of each project; scheduling mid-point and final reviews of the transfer plan.
  • Contingency planning.
    • Exercise: Identifying potential risk points in each project and developing contingency plans for each.
Project Implementation Overview
  • Project kickoff.
  • The cycle of project management; Monitor, measure, problem-solve, report.
  • Status reporting and management reviews.
  • Project team meetings, tools and techniques.
  • Change control.
  • Problem-solving process and tools.
Project Closure Overview
  • Documentation and training.
  • Timing the transfer and implementation of project output.
  • On-going support.
  • Completing the transfer.
  • Project close-out.
  • Post-project evaluation.
  • Closing ceremonies.

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Project Management in the Workplace
2 ½-day Workshop

This program is an interactive workshop covering the complete project planning and management process. It is designed to provide hands-on practice with the tools and techniques of project management in a real-world setting. Participants use real-world examples of projects from their own experience for the in-class exercises. In addition, several topics involving the people skills needed to successfully lead projects within an organization are added to the basic tools and techniques.

Introduction
  • Definition of projects.
  • Why projects are undertaken.
  • The characteristics of projects.
  • The “Triple Constraint” of time, resources, and output.
    • Exercise: Defining the constraints for each project as they are known at this time.
  • Characteristics of effective project leaders.
  • Key players in the world of projects: project team, customers, sponsors, stakeholders.
    • Exercise: Defining all known players for each project.
Project Pre-Work
  • Researching the need for the project: Why this project? Why now?
  • Defining Needs and Wants.
    • Exercise: A seven-step needs-analysis process applied to each project. Steps include:
      • Define the problem.
      • Determine Needs (required) and Wants (desirable) and prioritize Wants.
      • Determine the desired outcome of the project based on Needs and Wants.
      • Develop options and alternative approaches.
      • Compare options to Needs and Wants.
      • Assess overall risks.
      • Select an option.
  • Developing the project goal.
    • Exercise: Developing a goal statement for each project.
  • Determining commitment and support needed for the project.
    • Exercise: Developing a list of stakeholders and evaluating their commitment to the successful completion of the project.
  • Determining the skills needed for the project.
    • Exercise: Completing a Skills and Influence Matrix for each project, linking needed skills with individuals who are current or potential team members.
  • Assembling the project team.
    • Exercise: Developing strategies for obtaining the services of needed team members.
People Skills for Project Leaders
  • The development and use of power and authority.
  • Motivation.
  • Leadership.
  • How teams grow and change over time.
  • Negotiation.
  • Communication.
    • Exercise: Communication Style Self-Evaluation (take-home self-assessment; usually given out at the end of the first day and reviewed the morning of the second day).
Project Planning
  • Introduction to project planning and the Post-It® Planning Process.
  • Framing the project.
    • Exercise: Defining project phases.
  • Planning major tasks.
    • Exercise: Developing high-level project tasks and key decision points.
  • Testing for validity.
    • Exercise: Review the plan and adjust at the highest levels.
  • Detailing tasks.
    • Exercise: Adding detail and sub-tasks to high-level tasks; adding additional high-level tasks; reviewing the plan and adjusting the task sequence.
  • Connecting people to tasks.
    • Exercise: Identifying four levels of connection between team members and tasks: Responsible, Involved, Advised, Consulted.
  • Scheduling the project.
    • Exercise: Developing estimates of Task Time and Duration for each task and sub-task.
  • Identifying the Critical Path.
    • Exercise: Determining the Critical Path through the project (both critical tasks and schedule).
  • Additional planning tools.
  • Transfer planning.
    • Exercise: Develop first draft of the plan to deliver the final output of each project; scheduling mid-point and final reviews of the transfer plan.
  • Contingency planning.
    • Exercise: Identifying potential risk points in each project and developing contingency plans for each.
Project Implementation
  • Project kickoff.
    • Exercise: Developing content of the kickoff meeting including both information and “cheerleading”.
  • The cycle of project management; Monitor, measure, problem-solve, report.
  • Status reporting and management reviews.
  • Project team meetings, tools and techniques.
  • Change control.
  • Problem-solving process and tools.
Project Closure
  • Documentation and training.
    • Exercise: Defining documentation and training needs for the project outputs.
  • Timing the transfer and implementation of project output.
  • On-going support.
    • Exercise: Developing a first draft of support needs.
  • Completing the transfer.
  • Project close-out.
  • Post-project evaluation.
  • Closing ceremonies.

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Project Management in the Workplace
2-day Workshop

This program is an interactive workshop covering the complete project planning and management process except for the People Skills for Project Leaders section. This workshop is appropriate for organizations that have a solid team training program in place and need to add project planning and management skills to the mix. It provides hands-on practice with the tools and techniques of project management in a real-world setting. Participants use real-world examples of projects from their own experience for the in-class exercises.

Introduction
  • Definition of projects.
  • Why projects are undertaken.
  • The characteristics of projects.
  • The “Triple Constraint” of time, resources, and output.
    • Exercise: Defining the constraints for each project as they are known at this time.
  • Characteristics of effective project leaders.
  • Key players in the world of projects: project team, customers, sponsors, stakeholders.
    • Exercise: Defining all known players for each project.
Project Pre-Work
  • Researching the need for the project: Why this project? Why now?
  • Defining Needs and Wants.
    • Exercise: A seven-step needs-analysis process applied to each project. Steps include:
      • Define the problem.
      • Determine Needs (required) and Wants (desirable) and prioritize Wants.
      • Determine the desired outcome of the project based on Needs and Wants.
      • Develop options and alternative approaches.
      • Compare options to Needs and Wants.
      • Assess overall risks.
      • Select an option.
  • Developing the project goal.
    • Exercise: Developing a goal statement for each project.
  • Determining commitment and support needed for the project.
    • Exercise: Developing a list of stakeholders and evaluating their commitment to the successful completion of the project.
  • Determining the skills needed for the project.
    • Exercise: Completing a Skills and Influence Matrix for each project, linking needed skills with individuals who are current or potential team members.
  • Assembling the project team.
    • Exercise: Developing strategies for obtaining the services of needed team members.
Project Planning
  • Introduction to project planning and the Post-It® Planning Process.
  • Framing the project.
    • Exercise: Defining project phases.
  • Planning major tasks.
    • Exercise: Developing high-level project tasks and key decision points.
  • Testing for validity.
    • Exercise: Review the plan and adjust at the highest levels.
  • Detailing tasks.
    • Exercise: Adding detail and sub-tasks to high-level tasks; adding additional high-level tasks; reviewing the plan and adjusting the task sequence.
  • Connecting people to tasks.
    • Exercise: Identifying four levels of connection between team members and tasks: Responsible, Involved, Advised, Consulted.
  • Scheduling the project.
    • Exercise: Developing estimates of Task Time and Duration for each task and sub-task.
  • Identifying the Critical Path.
    • Exercise: Determining the Critical Path through the project (both critical tasks and schedule).
  • Additional planning tools.
  • Transfer planning.
    • Exercise: Develop first draft of the plan to deliver the final output of each project; scheduling mid-point and final reviews of the transfer plan.
  • Contingency planning.
    • Exercise: Identifying potential risk points in each project and developing contingency plans for each.
Project Implementation
  • Project kickoff.
    • Exercise: Developing content of the kickoff meeting including both information and “cheerleading”.
  • The cycle of project management; Monitor, measure, problem-solve, report.
  • Status reporting and management reviews.
  • Project team meetings, tools and techniques.
  • Change control.
  • Problem-solving process and tools.
Project Closure
  • Documentation and training.
    • Exercise: Defining documentation and training needs for the project outputs.
  • Timing the transfer and implementation of project output.
  • On-going support.
    • Exercise: Developing a first draft of support needs.
  • Completing the transfer.
  • Project close-out.
  • Post-project evaluation.
  • Closing ceremonies.

Back to Top

Other Training Programs

Process Analysis and Design, Team Development, Team Building, Custom Skill-Development.

In addition to our popular Project Management in the Workplace training series, Crow Development also offers the following training programs. Like Project Management in the Workplace, each of these programs can be customized to meet client-specific needs.

Work Process Analysis and Design

Gains in productivity are achieved by improving a work process, not by simply pushing more work through that process. To see where productivity is being hindered and process improvement opportunities exist, it is necessary to examine all aspects of how the work is being done, not just the final output. This workshop presents a simple, hands-on method of mapping work processes, analyzing them for effectiveness and efficiency and re-designing them for optimum performance.
     Topics include:

  • The principles of process analysis and redesign
  • Learning the process-mapping technique
    • Mapping the process
    • Applying the basic principles
    • Defining what to look for
    • Layering techniques for complex systems
  • Analyzing the process
    • Determining value-adding and value-subtracting steps in a process
    • Defining evaluation criteria
    • Using the data to make decisions
  • Redesigning the process
  • Building process effectiveness measures
  • Implementing the re-designed process

Team Development

Before undertaking the introduction of teams in a work environment, it is advisable to examine that environment for supports and barriers to the successful implementation of the team concept. This workshop, designed for managers, provides a step-by-step process for analyzing all aspects of the work environment that can impact teams and for developing strategies to strengthen the supports and overcome the barriers.
     Topics include:

  • A definition of teams
    • Small size
    • Complimentary skills
    • Commitment to common purpose and performance goals
    • Commitment to a common approach
    • Mutual accountability
  • Conventional wisdom about teams
  • Unconventional wisdom about teams
    • Building teams that work long-term
    • Structural issues
    • Behavioral issues
    • Operational issues
    • Training issues
  • Team start-up and maintenance
    • How teams grow and change over time

Team Building

We offer a library of team-building programs that can be customized to meet the needs of the client. These programs are, like all of our workshops, hands-on learning experiences where the participants use their own work as the basis for exercises and skill-building. The following general topics are available for customization:

  • What teams are and how they work
  • Effective meeting skills
  • Problem-solving tools and processes
  • Decision-making skills for groups
  • Communication styles and skills
  • Team leadership
  • Team tools and techniques

Custom Skill-Development

We also provide services for development of custom skill-development training programs.

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